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Service Contents
Video Download Center Download the latest files for your Avid editing platform, or log in to download additional products.
Knowledge Base - Video Find answers to your technical difficulties or download the latest documentation. The Avid Knowledge Base is updated around the clock by Video support experts contributing solutions to your problems.
Video Product Activation Activate your software licensed Avid Video products online.
Video Product Registration Register your Avid video products.
Video Upgrade Registration Register your Avid video upgrade to receive the latest software version that is available to you.
Avid Video Community Go where the pros know Avid Video. A community of video professionals is waiting to assist you on our Forums.
Video Warranty Information Find warranty information and details for Video products. This link provides information on procedures and frequently asked questions pertaining to part replacements, downloads, upgrades, and dongle questions.
Support Center - Video Create a support profile, contact support and view and manage your support cases (may require an active support contract).
How to Buy Support Your creativity doesn’t just work from 9-5, and neither does your equipment. Keeping your technology running smoothly calls for information and expertise that’s there whenever and wherever you need it. Choose from a variety of support plans to fit your needs.
Video Transfer Product Ownership Transfer ownership of your Avid Video products.